Client Success Manager Mary Rockman

"Hope is the thing with feathers that perches in the soul, and sings the tune without the words and never stops at all." — Emily Dickinson

“Customer service” is one thing; “customer devotion” is quite another, and requires multiple skills in order to impress clients the way Mary does. As a Senior Inbound Marketing Specialist, she implements inbound campaigns, analyzes data, draws insights in order to optimize ongoing program performance, and is a critical link between the client and our internal teams.