How to Use Customer Service in Your Marketing Plan
How to Use Customer Service in Your Marketing Plan
(To the tune of “The Candy Man”) “Who can take your products? (W...
HubSpot Service Hub: Smart Ways to Improve Customer Experiences
HubSpot Service Hub: Smart Ways to Improve Customer Experiences
“Perfection is not attainable, but if we chase perfection, we ca...
Customer Interview Discussion Guide: The Voice of the Customer Questions You Should Be Asking
Customer Interview Discussion Guide: The Voice of the Customer Questions You Should Be Asking
When properly done, customer interviews can reveal a treasure tr...
Weidert Wednesday: How to Map Your Customer Journey for More Helpful HubSpot Feedback Surveys
Weidert Wednesday: How to Map Your Customer Journey for More Helpful HubSpot Feedback Surveys
Have you noticed differences in your prospects’ and customers’ e...
How AI Improves Customer Experience and Drives More Profits
How AI Improves Customer Experience and Drives More Profits
Gone are the days when the main goal of your company was to ensu...
4 Proven Customer Journey Map Templates Every B2B Company Needs
4 Proven Customer Journey Map Templates Every B2B Company Needs
You have an outstanding existing customer base. They’re loyal. T...
What Customer-Focused Marketing Should Really Look Like
What Customer-Focused Marketing Should Really Look Like
Ask any modern marketing professional, and they’ll tell you: whe...
How to Use B2B Customer Testimonials as a Marketing Force
How to Use B2B Customer Testimonials as a Marketing Force
You know you make a great product. And you want to tell the enti...
How to Use HubSpot Knowledge Base to Attract, Engage, and Delight
How to Use HubSpot Knowledge Base to Attract, Engage, and Delight
If you know HubSpot, then you know the flywheel and how it impro...
